Moving Online

As digital technology continues to develop, so it continues to create opportunities for the people we work with. This includes the opportunity to connect with others, explore views and experiences and host discussions online. Taking engagement online can be daunting and often raises questions about inclusivity, yet it can also open up new possibilities, enabling different people to be involved in a process – and over a longer period – than traditional face-to-face methods might allow. Increasingly we are helping organisations to navigate these issues and to use online tools to engage their service users and citizens in new ways.

Our research and evaluation teams are also supporting organisations with moving online. When organisations are designing new digital tools and approaches of their own, we are helping to develop and evaluate those in ways that make for a stronger finished product. Our Digital Innovation Framework, which has been designed to support the development, implementation and scaling up of digitalisation projects, encourages our clients to be more strategic and systematic in their exploration of digital tools. Using outcome-based practice and diagnostic analysis, we can help you design and monitor the intervention – and in ways that can involve your whole team in the process.

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Our work in the online space is expanding all the time as we respond to the changing interests and needs of our clients. We are:

  • Using a range of online platforms to support consultation and engagement with service users and the wider public, informing future strategies on everything from climate change to the arts to energy use. 
  • Evaluating digital innovations in health and social care, such as our current work for Nottingham City Council to evaluate its Local People for Local People pilot, and our recent work with the LGA and NHS Digital’s Social Care Digital Innovation Programme. 
  • Using rapid cycle design to help those developing digital solutions to define their ambitions – and how they will achieve them – more clearly 

Along with our team’s own experience in the online world, we work with a growing number of partners to help our clients get the results they need. To find out more give us a call…  

Who We Work With

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