Moving Online
As digital technology continues to develop, so it continues to create opportunities for the people we work with. This includes the opportunity to connect with others, explore views and experiences and host discussions online. Taking engagement online can be daunting and often raises questions about inclusivity, yet it can also open up new possibilities, enabling different people to be involved in a process – and over a longer period – than traditional face-to-face methods might allow. Increasingly we are helping organisations to navigate these issues and to use online tools to engage their service users and citizens in new ways.
Our research and evaluation teams are also supporting organisations with moving online. When organisations are designing new digital tools and approaches of their own, we are helping to develop and evaluate those in ways that make for a stronger finished product. Our Digital Innovation Framework, which has been designed to support the development, implementation and scaling up of digitalisation projects, encourages our clients to be more strategic and systematic in their exploration of digital tools. Using outcome-based practice and diagnostic analysis, we can help you design and monitor the intervention – and in ways that can involve your whole team in the process.
Our work in the online space is expanding all the time as we respond to the changing interests and needs of our clients. We are:
- Using a range of online platforms to support consultation and engagement with service users and the wider public, informing future strategies on everything from climate change to the arts to energy use.
- Evaluating digital innovations in health and social care, such as our current work for Nottingham City Council to evaluate its Local People for Local People pilot, and our recent work with the LGA and NHS Digital’s Social Care Digital Innovation Programme.
- Using rapid cycle design to help those developing digital solutions to define their ambitions – and how they will achieve them – more clearly
Along with our team’s own experience in the online world, we work with a growing number of partners to help our clients get the results they need. To find out more give us a call…
Blog Post
Inclusion Online
The online world is a natural habitat for so many people, and such an established means of communication, that our approach to online engagement should be one of enthusiasm and curiosity. However practitioners and clients are concerned about the...
Blog Post
A Brief Introduction to Online Engagement Platforms
With Covid-19 preventing us meeting research and engagement participants face-to-face – now and probably for several months to come – there is a growing need to reimagine this work online. Online engagement is by no means new, but the idea of...
Case Study
Arts Council England: Using online engagement to help shape a new strategy
In 2019, Arts Council England (ACE) was engaging with its stakeholders to shape a new 10-year strategy for 2020-2030. Traverse was commissioned to take these discussions out into the wider public through a range of engagement activities, both...
Blog Post
Social Impact and Coronavirus
For us the dust is settling, and we’re getting used to the new normal of working remotely as a team. We’re adapting, taking care of each other, and we’re doing ok. We’re rising to the challenge, sticking to our mission and committed to...
