Co-designing ambitions and a route map for patient and public engagement

Introduction

Hampshire and Isle of Wight ICS wanted to develop a model for patient and public engagement building on the best of their own local practice, and good practice from elsewhere.

The approach was system-wide with commitment and buy-in from senior leaders, the VCSE but most importantly, patients and the public. The work created a core purpose, a set of ambitions to underpin the core purpose and a route map to lay out steps required to put a new model into place.

Methodology

We completed eight interviews with key stakeholders as well as desk research into best practice engagement and involvement before designing the workshop. ​

A workshop took place with 53 people from across Hampshire, Southampton, Portsmouth and the Isle of Wight attended representing the following key groups, members of the public involved in a range public and patient involvement activities, NHS staff, the voluntary and community sector​, and local authorities.

Participants discussed the ambitions and priorities for a new approach to involvement in break out rooms of six to seven people. This report reflects the key themes from these discussions. ​

Impact

The work delivered a co-produced ambition statement:

Community involvement will enable people who use services to have equal access to high quality health and care opportunities.

This is based on trust and relationships, built on best practice, inclusive of diverse communities, and a collective responsibility. 

Four priorities were agreed for short, medium and the longer term and a task and finish group for each was set up.

1. Training and development
2. Equality and inclusion​
3. Understanding assets
4. Sharing ownership

An action plan is underway with a formative evaluation approach being developed to provide a process for measuring impact, ongoing learning and improvement.