Sussex Health and Care Partnership (SHCP) commissioned us to design and facilitate a deliberative engagement programme, which would support a dialogue between Sussex residents, senior leaders from the Integrated Care System (ICS) and other key stakeholders. The aim of the programme was to support discussions around the pressures on the system as a result of Covid, explore the role of individuals, communities, and service providers in reducing pressures on the health and care system.
The deliberative engagement process provided an opportunity to form a dialogue with a range of people from local communities about the impact of COVID-19 on health and care services, and to include a diverse range of voices and perspectives in exploring some of the challenges facing the system throughout the pandemic.
Our facilitation created a safe and supporting environment for this discussion and enabled a range of people to be honest and open, and to share their views and experiences. It helped SHCP to think both how they communicate with people and provided some practical suggestions for support.