Elected local authorities have been delivering services to England’s cities, towns and villages since the 19th Century. Throughout this time local people outside those formal council roles have continued to use their own skills, time, energy and...
This short guide (produced under Traverse's previous name, OPM (Office for Public Management) aims to provide an introduction to co-design in public services: the reasons to do it, the principles that underpin it and some practical approaches for making it work. It focuses on co-design as opposed to co-production, although there are clear overlaps and links between the two, and much that is said here is relevant to both.
Above all, it seeks to make the case that co-design implies something very different to ‘consultation’ as it is often understood, and it urges councils and other public bodies to think carefully about the ways they set about planning and undertaking engagement activity with service users.