Who We Are

Traverse navigates complexity and controversy in the changing world of public services

Traverse is the new name for OPM Group.  OPM was founded in 1989 and provided services in consultancy, people development and research. Since 2006, OPM has been fully owned by its members (employees) through an employee share ownership trust. In January 2012 OPM acquired Dialogue by Design, an industry-leading engagement and consultation practice with specialist expertise and experience in the environment, infrastructure, and utilities markets. This acquisition complemented OPM’s own engagement services and provides the additional offer of a large scale multi-channel consultation service.

Traverse is building on the history of both OPM and Dialogue by Design to provide full-service consultancy in: Consultation, Evaluation, Engagement, Organisational Development and Social Investment.

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We have over 40 permanent staff and a similar number of long term freelancers (Associates).  We also have a number of longterm partnerships with other specialist organisations which supplement our core skills.

Our Team

Directors

Chih-Hoong Sin (PhD)

Chih-Hoong Sin (PhD)

Director

A passionate advocate for improving social outcomes systemically through collaboration, evidence and innovative...

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Terry Parker

Terry Parker

Chief Executive

Terry’s leadership of Traverse is based on a career working inside, and for, many of our client groups including...

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Lucy Farrow

Lucy Farrow

Director

Lucy is an expert in deliberative engagement and research techniques that help communities have a say in the issues that...

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Kerrie Gemmill

Kerrie Gemmill

Director

Kerrie joined Traverse as Director of Operations in December 2019. Kerrie brings over 20 years’ experience in...

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Maktuno Suit

Maktuno Suit

Non-executive Director

Maktuno is a business transformation expert who loves helping companies to transform themselves for the future - to find...

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Izzy Obeng

Izzy Obeng

Non-executive Director

Izzy is an entrepreneur, business coach and professional speaker who leads Foundervine – an international training...

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Anna McKeon

Anna McKeon

Non-executive Director (Employee Director)

Anna is Head of Engagement and Chair of Trustees at Traverse.

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Associate Directors

Helen Ashley

Helen Ashley

Head of Science and Technology and Head of Consultation

Helen co-leads our Consultation team and leads the Science and Technology sector

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Dan Barrett

Dan Barrett

Head of Consultation and Head of Infrastructure

Dan co-leads our Consultation Team with Helen Ashley and is the lead on the infrastructure sector for Traverse.

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Olivier Boelman

Olivier Boelman

Head of Utilities

Olivier is the Head of Utilities and brings many years' experience in Research and Engagement, as well as both...

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Jessie Cunnett

Jessie Cunnett

Head of Health and Social Care

Jessie is a public and stakeholder engagement professional having gained experience over the last 23 years. Specialising...

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Rob Francis

Rob Francis

Head of Central & Local Government and Head of Organisational Development

Rob is interested in local government, partnerships, community capacity building and systems leadership.

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Zoe Khor (PhD)

Zoe Khor (PhD)

Head of Social Research

Zoe Khor is Head of Research and leads Traverse’s work with charities and the voluntary sector.

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Anna McKeon

Anna McKeon

Head of Engagement

Anna joined Traverse three years ago, and has delivered some of our largest and most ambitious engagement projects...

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Amélie Treppass

Amélie Treppass

Head of Environment and Future Energy

Amélie is a public and stakeholder engagement practitioner, drawing upon her first-hand experience in community...

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Pete Welsh (PhD)

Pete Welsh (PhD)

Head of Evaluation

Dr Pete Welsh is Head of Evaluation at Traverse. He is a highly experienced mixed-methods researcher and project...

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Senior Consultants

Tim Bidey

Tim Bidey

Senior Consultant

Tim is an experienced qualitative researcher and project manager with a passion for helping charities and other...

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Killian Condell

Killian Condell

Senior Consultant

Killian joined the company in July 2016. He has experience of engaging with stakeholders at national and local levels in...

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Michael Flynn

Michael Flynn

Senior Consultant

Michael has considerable experience in devising and implementing strategies for public and stakeholder engagement.

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Duncan Grimes

Duncan Grimes

Senior Consultant

Duncan is a qualitative researcher with commercial and public policy experience across the UK and Middle East.

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Barbara Lozito

Barbara Lozito

Senior Consultant

Barbara joined Traverse from the Royal Society of Arts where she worked in the RSA Lab, leading on experimental design,...

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Skye McCool

Skye McCool

Senior Consultant

With a background in science and environmental education, and a lifetime of experience in visual design and...

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Hattie Moyes

Hattie Moyes

Senior Consultant

Hattie joined Traverse in July 2019 and has nearly 10 years’ experience across engagement, research and evaluation...

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Bethan Peach

Bethan Peach

Senior Consultant

Beth is an experienced project manager, evaluator and qualitative social researcher with a third sector background.

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Lucy Smith

Lucy Smith

Senior Consultant

Lucy is an experienced qualitative researcher and project manager, with a particular interest in children and young...

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Tim Vanson

Tim Vanson

Senior Consultant

Tim is a Senior Consultant in Traverse's Evaluation and Research teams

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James Wickett-Whyte

James Wickett-Whyte

Senior Consultant

James is an experienced stakeholder and public engagement professional, with a diverse background ranging from energy...

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Consultants

Eden Foley

Eden Foley

Consultant

Eden joined Traverse in 2019 as a Consultant having previously worked for the company as a qualitative analyst.

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Fanny Goterfelt

Fanny Goterfelt

Consultant

Fanny joined Traverse in November 2016 as a project coordinator. With strong organisational skills and attention to...

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Serife Gunal

Serife Gunal

Consultant

Seri comes to Traverse with experience in Qualitative Research, Media and Public Speaking

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Matt Heath

Matt Heath

Consultant

Matt joined Traverse in November 2019, having previously worked as a qualitative analyst in the company’s Response...

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Louis Horsley

Louis Horsley

Consultant

At Traverse Louis primarily supports consultations in public services and utilities and processing incoming consultation...

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Doug Jefferson

Doug Jefferson

Consultant

Doug first worked with Traverse as qualitative analyst in March 2017 before joining as a consultant in January 2018.

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Robin Kimber (PhD)

Robin Kimber (PhD)

Consultant

Dr Robin Kimber joined Traverse in October 2016 as a Consultant in Consultation, Engagement and Evaluation. He comes...

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Noel Martinez Miranda

Noel Martinez Miranda

Project Coordinator

As a Project Coordinator, Noel focuses on supporting consultations in public services, utilities and infrastructure, and...

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Jane Simon

Jane Simon

Consultant

Jane is APS and PRINCE2 certified, and has strong experience working with different project management methodologies...

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Alexa Waud

Alexa Waud

Consultant

Alexa is an experienced social researcher with international experience, an eye for detail, and the capacity for big...

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James West

James West

Consultant

James joined Traverse as a Consultant in September 2018, having previously worked for the company as a qualitative...

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Product Team

Joe Carpenter

Joe Carpenter

Head of ICS

Joe coordinates our IT efforts including their software product developments.

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Andre Vejdani

Andre Vejdani

Senior Developer

Andre joined in December 2017 as a Senior Software Developer. His role is to design and develop the new software...

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Miriam Wodrich

Miriam Wodrich

Web Developer

Miriam has recently joined Traverse as a Front-End developer in the product development team.

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Business Development

Marcus Clissold-Lesser

Marcus Clissold-Lesser

Head of Business Development and Marketing

Marcus brings a passion for “making things work” as well as many years’ experience of the built...

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Sofia Tagliaferri

Sofia Tagliaferri

Business Development and Marketing Officer

Sofia's role involves identifying suitable opportunities, covering various market areas, and efficiently managing...

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Corporate Services

Siobhan Caulfield

Siobhan Caulfield

Resources Manager

Siobhan is a highly experienced administrator who manages the office in a range of capacities as Resource Manager.

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Tina Harding

Tina Harding

Sales and Purchase Ledger Accountant

It’s great to be part of an organisation that strives to make a real difference where it matters and is committed...

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Nick Midgley

Nick Midgley

ICS Officer

Nick joined the team in July 2012. Nick’s main role is to set up and maintain the IT infrastructure of databases...

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Clare Payne

Clare Payne

Corporate Support

Clare has extensive administrative experience gained from working across different sectors from the arts, local...

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Harjap Roopray

Harjap Roopray

Systems Support Manager

Harjap worked in desktop publishing for several years before graduating with a degree in Human Centre Computing and...

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Dave Stannard

Dave Stannard

Head of Finance

Dave is our Head of Finance and originally joined the organisation as a Project Accountant.

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    Information Security is integral to Traverse’s projects and procedures.  We are proud to have been accredited to ISO 27001 by NQA since 2010.

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    Traverse's Information Security Management System has been accredited to ISO 27001:2013

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    Traverse's Quality Management System is accredited to ISO 9001:2015

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    Traverse is proud to have been recognised as a London Living Wage employer.

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    Traverse is an accredited supplier for:
    RM949 Grants and Programmes Framework (Evaluation)
    RM1086 Market Research Services

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    Traverse is registered under our former brand Dialogue by Design Ltd, Achilles ID: 052486 in the following categories:

    2.2.29 Community Relations Consultancy

    2.2.30 Public Consultation Consultancy

    2.2.99 Other Consultancy

    2.6.14 Market Research Services

    2.6.99 Other Business & Administrative Services

    4.6.38 Integrated Design Team Services

    4.6.99 Other Sector Specific Consultancy

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    Traverse is proud to have been employee-owned since 1994.  Our Principal, Lucy Farrow, was awarded the distinction of Empoyee Owner of the year at the recent Employee Ownership Awards.

Who We Work With

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