Who We Are

Traverse navigates complexity and controversy in the changing world of public services

Office for Public Management Limited has been trading as Traverse since 30 April 2018.  OPM was founded in 1989 and provided services in consultancy, people development and research. Since 2006, OPM has been fully owned by its members (employees) through an employee share ownership trust. In January 2012 OPM acquired Dialogue by Design, an industry-leading engagement and consultation practice with specialist expertise and experience in the environment, infrastructure, and utilities markets. This acquisition complemented OPM’s own engagement services and provides the additional offer of a large scale multi-channel consultation service.

Traverse is building on the history of both OPM and Dialogue by Design to provide full-service consultancy in: Consultation, Evaluation, Engagement, Organisational Development and Social Investment.

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We have over 50 permanent staff and a similar number of long term freelancers (Associates).  We also have a number of longterm partnerships with other specialist organisations which supplement our core skills.

Our Team

Directors

Chih-Hoong Sin (PhD)

Chih-Hoong Sin (PhD)

Director

Chih Hoong is a passionate advocate for improving social outcomes systemically through collaboration, evidence and...

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Jessie Cunnett

Jessie Cunnett

Director of Development

Jessie is a public and stakeholder engagement professional having gained experience over the last 23 years. Specialising...

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Anna McKeon

Anna McKeon

Director of Delivery

Anna joined Traverse in 2016, and has delivered some of our largest and most ambitious engagement projects during that...

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Kerrie Gemmill

Kerrie Gemmill

Director

Kerrie joined Traverse as Director of Operations in December 2019. Kerrie brings over 20 years’ experience in...

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Maktuno Suit

Maktuno Suit

Non-executive Director

Maktuno is a business transformation expert who loves helping companies to transform themselves for the future - to find...

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Izzy Obeng

Izzy Obeng

Non-executive Director

Izzy is an entrepreneur, business coach and professional speaker who leads Foundervine – an international training...

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Janine Chandler

Janine Chandler

Chair of the Board

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Associate Directors

Rob Francis

Rob Francis

Client Director

Rob is interested in deliberative engagement and the ways in which citizen voice can connect to and influence strategic...

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Zoe Khor (PhD)

Zoe Khor (PhD)

Client Director

Zoe Khor leads Traverse’s work with charities and the voluntary sector.

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Amélie Treppass

Amélie Treppass

Client Director

Amélie is a public and stakeholder engagement practitioner, drawing upon her first-hand experience in community...

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Senior Consultants

Tim Bidey

Tim Bidey

Research Director

Tim Bidey leads our work with the voluntary and community sector at Traverse.

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Michael Flynn

Michael Flynn

Senior Consultant

Michael has considerable experience in devising and implementing strategies for public and stakeholder engagement.

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Barbara Lozito

Barbara Lozito

Research Director

Barbara is an experienced project manager and mixed-methods evaluator with over seven years of experience working with...

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Skye McCool

Skye McCool

Research Director

With a background in science and environmental education, and a lifetime of experience in visual design and...

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Hattie Moyes

Hattie Moyes

Research Director

Hattie joined Traverse in July 2019 and has nearly 10 years’ experience across engagement, research and evaluation...

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Lucy Nicholls

Lucy Nicholls

Senior consultant

Lucy joined Traverse in 2021. She has a wide range of experience in public consultation and stakeholder engagement at a...

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Bethan Peach

Bethan Peach

Research Director

Beth is an experienced project manager, evaluator and qualitative social researcher with a third sector background.

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Lucy Smith

Lucy Smith

Research Director

Lucy is an experienced qualitative researcher and project manager, with a particular interest in children and young...

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Tim Vanson

Tim Vanson

Research Director

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Madeleine Maxwell

Madeleine Maxwell

Senior consultant

Maddy is an experienced social researcher and engagement practitioner, with an interest in collaborative and...

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James West

James West

Senior consultant

James joined Traverse as a consultant in September 2018, having previously worked for the company as a qualitative...

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Sue Newell

Sue Newell

Research Director

Sue joined Traverse in January 2022 as a Senior Consultant in Health and Social Care. A commitment to tackling social...

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Consultants

Femi Adekunle

Femi Adekunle

Consultant

Femi is an experienced qualitative social researcher and evaluator with over a decade and a half practice in the field...

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Eden Foley

Eden Foley

Consultant

Eden joined Traverse in 2019 as a Consultant having previously worked for the company as a qualitative analyst.

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Morgan Fraser

Morgan Fraser

Consultant

Morgan joined Traverse in June 2021, and brings a wealth of knowledge and experience in social science to the team, with...

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Serife Gunal

Serife Gunal

Consultant

Seri comes to Traverse with experience in Qualitative Research, Media and Public Speaking

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Matt Heath

Matt Heath

Consultant

Matt joined Traverse in November 2019, having previously worked as a qualitative analyst in the company’s Response...

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Paul Hirmis

Paul Hirmis

Consultant

Paul joined Traverse in June 2021 and brings a passion for the role in qualitative data analysis in achieving systematic...

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Doug Jefferson

Doug Jefferson

Consultant

Doug first worked with Traverse as qualitative analyst in March 2017 before joining as a consultant in January 2018.

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Noel Martinez Miranda

Noel Martinez Miranda

Consultant

Noel focuses on supporting consultations in public services, utilities and infrastructure, and guarantees the quality in...

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Emily Niner

Emily Niner

Consultant

Emily Niner joined Traverse in January 2021 after spending four and a half years leading the participation programme at...

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Katie Spittle

Katie Spittle

Consultant

Katie is a social research specialist and is passionate about delivering social impact and engaging with the public to...

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Tom Stocks

Tom Stocks

Consultant

Tom joined Traverse in July 2021, and brings a range of research and teaching experience to the team, with a degree and...

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James West

James West

Consultant

James joined Traverse as a Consultant in September 2018, having previously worked for the company as a qualitative...

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Grace Evans

Grace Evans

Consultant

Grace joined Traverse in January 2021 bringing her skills and experience in deliberative research to the team.

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Product Team

Miriam Wodrich

Miriam Wodrich

Software Developer

Miriam has recently joined Traverse as a Front-End developer in the product development team.

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Business Development

Sofia Tagliaferri

Sofia Tagliaferri

Business Development and Marketing Officer

Sofia's role involves identifying suitable public and private sector opportunities and efficiently managing...

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Alex Hebden

Alex Hebden

Business development assistant

Alex joined Traverse in March 2022 to coordinate our bid and tender activity and provide business development support.

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Corporate Services

Siobhan Caulfield

Siobhan Caulfield

Resources Manager

Siobhan is a highly experienced administrator who manages the office in a range of capacities as Resource Manager.

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Tina Harding

Tina Harding

Sales and Purchase Ledger Accountant

It’s great to be part of an organisation that strives to make a real difference where it matters and is committed...

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Nick Midgley

Nick Midgley

Data Manager

Nick joined the team in July 2012. Nick’s main role is to set up and maintain the IT infrastructure of databases...

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Dave Stannard

Dave Stannard

Head of Finance

Dave is our Head of Finance and originally joined the organisation as a Project Accountant.

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    Information Security is integral to Traverse’s projects and procedures.  We are proud to have been accredited to ISO 27001 by NQA since 2010.

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    Traverse's Information Security Management System has been accredited to ISO 27001:2013

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    Traverse's Quality Management System is accredited to ISO 9001:2015

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    Traverse is proud to have been recognised as a London Living Wage employer.

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    Traverse is an accredited supplier for:
    RM949 Grants and Programmes Framework (Evaluation)
    RM1086 Market Research Services

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    Traverse is registered under our former brand Dialogue by Design Ltd, Achilles ID: 052486 in the following categories:

    2.2.29 Community Relations Consultancy

    2.2.30 Public Consultation Consultancy

    2.2.99 Other Consultancy

    2.6.14 Market Research Services

    2.6.99 Other Business & Administrative Services

    4.6.38 Integrated Design Team Services

    4.6.99 Other Sector Specific Consultancy

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    Traverse is proud to have been employee-owned since 1994.  Our Principal, Lucy Farrow, was awarded the distinction of Empoyee Owner of the year at the recent Employee Ownership Awards.

Who We Work With

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